The problem with customer delight

We've all been sold on the value of "customer delight" strategies, but are they the most effective ways to build long-term customer relationships? There’s strong research and evidence that customer delight does little to keep customers loyal.

Discover why focusing on effortless customer service is a far more effective way to boost customer loyalty and control churn. Download this eGuide to learn:

  • Why customer delight can miss the mark for boosting satisfaction
  • How low-effort customer experiences drive 10X+ lower brand disloyalty
  • How a data-driven approach to reducing customer effort lowers churn rates

Effortless customer service is the proven way to keep your customers satisfied. 

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